Warranty & after‑sales
A clear, practical approach — confirmed in writing on every quote/invoice.
How we handle warranty
Warranty coverage depends on the product category, grade, configuration and the commercial agreement. We confirm the exact warranty terms for your order in writing on the quote and invoice.
- Device testing and grading before dispatch
- DOA handling process where applicable
- Support for resellers and roll-outs
Business buyers
Clear warranty terms for office deployments, with support options based on your project needs.
Resellers
Reseller-focused handling and communication — designed to reduce friction and downtime for your customers.
Project roll‑outs
For larger deployments, we can align acceptance checks and claim windows up front.