Policy

Payment & Invoice Policy

This policy protects both you and Redivivis, and keeps every transaction clean and traceable.

Invoices

Pay only against a Redivivis-issued invoice. We do not use third-party payment links or informal requests. If you are ever asked to pay outside a Redivivis invoice, stop and contact us.

How you pay

Payment is made in Nigerian Naira (NGN) against your invoice, using the method stated on that invoice. Your invoice carries the exact amount, reference and details to use.

Payment before release

Goods are released only after payment is received in full and cleared. This keeps your order secured to you.

If someone else pays for you

If a third party pays on your behalf, we verify the payer (name, type and relationship to the order) before release. This is a standard fraud-protection step and protects your purchase.

Delivery after payment

Stock-ready items ship within 24 hours of cleared payment. Added services (for example operating-system installation) extend the lead time; this is confirmed on your invoice.

Refunds

Where a refund is due, it is made to the original payer and is limited to the unit price of the affected unit, in line with our sales terms and warranty terms.

Price confirmation

Listed prices are indicative. The final grade and price are confirmed before your invoice is issued, so the invoice is always the agreed, final figure.